Sent once per customer per thread when an email arrives outside the hours below.
Never sent to automated senders, to staff, or to anyone who already got one in the last 7 days.
Leave a blank line between paragraphs. Times written like “9am to 4pm PT” are bolded automatically.
The LINEONE Hair Customer Support footer is added for you.
These hours also appear on the Contact page and in the orders@ and hello@ email signatures. Change them there too.
Auto-assign rules
New inbound conversations are auto-assigned round-robin to these usernames. Leave a department empty to keep it manual.