Attribution is automatic: the rep assigned to a customer's earliest Sales-inbox conversation owns them — first touch wins. New customers pay 10%, customers who had bought before pay 3%, and the rate locks at first attribution for as long as the rep keeps communicating. An hourly sweep matches new Shopify orders to attributed customers and creates the commission lines below; Run sweep forces it now. The monthly audit lists reps who went quiet on a customer — revoking stops commission on future orders only, and Restore undoes it. Mark lines paid as you pay them; CSV exports the current view. Reps see only their own numbers on My Sales.
sweep: checking…
Applies to NEW attributions only — locked rates on existing customers stay locked.
Rep performance — commission × CRM activity (7d)
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Attribution book — who owns whom
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Commission Orders
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Total Earned
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Paid
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Unpaid
Leaderboard
Monthly Communication Audit
Did each rep actually communicate with the customers she earned on this period? Rows flagged red earned commission with zero contact — revoke to stop future commission.
Click "Run audit for this range" to reconcile commission against inbox communication.